Hi lads, ladies and gentlemen.
I know that the year did not end, but unless nothing extraordinary happens, 2010 can be summarized and revisited as bellow:
- ACM – Advanced Case Management: This is nothing related with people facing the challenges of learning, emotional and social disorders. But its absolutely social related. ACM is a new concept that was introduced in the BPM arena. Basically breaks the BPM foundations. It brought important concepts how processes can be executed without dumb flowcharts, were people structure and execute processes thinking in the output they want to achieve, manipulating data, constructing activities according to their needs. This is a threat to the ones that have a classic view of bpm: process architecture, procedures, rigid processes, but if you don’t embrace this vision maybe your company can lack flexibility execution. The thing is most BPMS cannot truly offer a full ACM solution, thus with you don’t call your BPMS provider to sit with you and construct a system that can bring ACM to your enterprise? You can find a lot of ACM thoughts on Keith‘s and Max‘s blogs.
- BPMN 2.0: Well the new standard finally hit the cloud doesn’t it? I hate BPMN for the following reasons:
– It takes more time to draw a process with BPMN that other process notation language;
– Never provided 100% compliance with BPEL and XPDL, providing data loss when importing the never ending, complicated, difficult to understand flowcharts (read my previous post on Antiamba about this).
Anyway despite all the clutter provided it’s becoming a standard, because BPM community never cared about how processes should be mapped. Horrible examples exist about processes mapped using Power Point, Excel whatever. In the same company I experienced process mapping silos: one business unit uses EPC, other IDEF.
These concept’s introduced in 2.0 version can make you cry and bring confusion to people’s mind:
-Private business process – internal use (?!)
-Private business process can be: executable or non-executable (?!)
-Public processes – represents the interactions between a private Business Process and another Process
-A Choreography is a type of process, but differs in purpose and behaviour from a standard BPMN Process. A standard Process, or an Orchestration Process. (?!)
- PKBOK: With so many new concepts, confusion and chaos why not a BPM Body on knowledge. Sounds great doesn’t it? Like two Librans that pursue mirror perfection, we BPM professionals need a guide to excel on professional services. Does such a guide prepare a professional to handle with the MS Visio mistakes when you are drawing a BPMN flowchart and your customer says: the system indicates that your flowchart is misconceived, but you, a certified PKBOK reply: “no! it’s compliant with the standard! the software is wrong!”. Ultimately you are fired! One last thought about this: Can such a BOK provides enough intelligence to guide you to the correct BPM techique when killing a pain in the process or you are going to use Lean even if it is inappropriate, because you don’t have knowledge to do better?
- Outside IN: This one did not become a buzzword, but anyway was popularized in some communities. I discovered that the concept was coined was coined by Donald Norman from the University of Southern California in the 1980s. In the 21st century this means: Influence, participate and innovate.Continuously. If you are interested in learning what is building a stakeholder centric company read this breakthrough study – Outside – In and Inside – Out Seizing the White Space: Innovative Service Concepts in the United States.
- Social BPM: This one makes me laugh! Social BPM is the capability constructing and executing processes in the cloud among peers, stakeholders, like a cyber insect flooded in information? So wrong. This is marketing malpractice. Social BPM foundation is something based on the image bellow. I started writing some articles about Semantic BPM but unfortunately I have not had much time to complete the article series. This image is a peek of part 2.
Happy 2011 everyone. BPM will continue to be a fascinating topic.